James Jolly

Background

About James Jolly

I am an experienced Customer Success Manager and relationship builder. I have 5 years of experience managing and building relationships in various industries, including Payments, SaaS, FinTech & Digital Marketing. I am a CSM at TechTarget's subsidiary BrightTALK, focusing on growth accounts. I work hand in hand with our partners to ensure effective platform onboarding, program execution, and renewal. I have previously worked as a Customer Success Manager at Recurly, a recurring billing platform. Before that, I was a Partnership Manager at Worldpay, the world's largest payment processor. I was responsible for maintaining and growing strategic relationships with Point Of Sale developers and resellers across the United States and focused specifically on the hospitality vertical. I am also knowledgeable in marketing and advertising, specializing in digital advertising campaign administration, copywriting, and analytics. I provided marketing services for a number of retail, restaurant, and medical care companies. I graduated from Drake University with a double major in Advertising and Public Relations.