James Knuckey

Background

About James Knuckey

DEGREES:•M.S. in Marine Science, 2017.•B.S. in Biology with a minor in Humanities, 2009.CURRENT WORK:•Senior Loan Operations Consultant at First Citizens Bank- Drive system improvements for enterprise-wide lending platforms, build automated, AI-driven workflows.PREVIOUS WORK:•Senior Business Analyst at First Citizens Bank- Product owner on digital banking team; lead investigative team; identification of digital solution improvements.•Business Implementation Manager IV at Silicon Valley Bank- Project manager for digital banking and core systems; documented requirements; created project timelines; assessment of client needs and development of process improvements.•Business Analyst II at Silicon Valley Bank- Executed multi-year projects that saved the company per year; implemented financial reports for vendors and subvendors.•Operations Specialist at Silicon Valley Bank Private Bank- Content manager for SharePoint site and DocuSign account; IT application support; preparation of monthly communications; manager for training sessions.•Science Educator at Environmental Volunteers Nonprofit Organization- Led docent tours for adults and children, taught local students general science; managed the organization's library.•Lab Assistant at San Jose State University- Maintained several tanks of mosquitofish; processed tissues for study under SEM and TEM; independently researched study species.•Intern at the Marine Science Institute in Redwood City, CA- Collected and identified fishes from the San Francisco Bay; measured species diversity; data entry; taught students (K-University).•Part-time work, Operations and Maintenance at the San Jose Water Company- Data entry; database management; work order generation; training document creation.TECHNICAL SKILLS:•Microsoft Office: SharePoint, Visio, Access Database, PowerPoint, Power Automate.•Adobe Acrobat Professional, Illustrator, Photoshop. •Atlassian Jira and Confluence•Tableau•Scientific/statistical software: SPSS, SYSTAT, Geneious, MEGA, JMP, PRIMER.•Oracle Computerized Maintenance Management Software (CMMS).•DocuSign, WordPress, Microsoft Dynamics CRM.SPECIALTIES: project management, business analysis, systems analysis, process improvement, data analysis, content management, change management, taxonomy, zoology, molecular biology, lab technician, microscopy, flow cytometry, gene amplification.