James Lloyd

Background

About James Lloyd

A qualified Technical Writer and Analyst with the innate ability to put myself in a customer’s shoes and provide them with their desired solution. Always aiming to improve and streamline business process while ensuring clarity for users, with experience in a range of government organisations, NZ Police and Fire service, the banking sector and the health industry.Process improvement and developing the documentation and tools required to implement changes are a specific interest, especially when working in a project environment (usually Agile) due to the ability to use my range of crossover skills.I've also acquired extensive content and learning management skills due to documenting and working with such a range of systems, often as they are being implemented. I am very quick to pick up the intricacies of a new platform and understand how to communicate complicated system language to the everyday user.