James Lovick
Customer Service Manager at Randy's Electric
Based in St Paul, United States
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Seniority
Manager
Department
Operations
Location
St Paul
Industry
Construction
Company size
37
Contact information
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j•••••••@randyselectric.com
Phone
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Background
About James Lovick
As an Associate Director at AT & T, I lead the Mobility Business Receivables Management team for Small Business Accounts, overseeing the collection and resolution of outstanding balances, and ensuring customer satisfaction and loyalty. I have over 20 years of experience in the Telecommunications industry, and strong skills in program management, employee engagement, and interpersonal communication. My mission is to create positive relationships with customers and foster employee engagement through meaningful human connections. I have a proven track record of exceeding customer expectations through high Net Promoter Scores, and improving employee satisfaction and performance through employee survey scores. I am passionate about celebrating and embracing diversity in all people, and I am always open to learning new skills and exploring new opportunities.
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