James Maina

Background

About James Maina

IT consultant with 5+ years of experience in General administration of Azure Active Directory, O365 portal, cloud storage solution, escalation support, network administration, and systems administration. Skilled in delivering technical support, managing network operations, and maintaining enterprise-wide areanetworks across multi-platform and high uptime Data Center environments. Delivery of cloud strategies, aligned with business objectives and with a focus on cloud migrationsProvide leadership in infrastructure migration methodologies and techniquesincluding mass application movements into the cloud including implementationwithin in global enterprise environmentsNurture cloud computing expertise internally and externally to drive cloudadoptionImplementing security protocols and procedures to prevent potential threats.Performing diagnostic tests and debugging procedures to optimize computersystems. Designing and implementing efficient end-user feedback and error reportingsystems.Supervising and mentoring IT department employees, as well as providing ITsupport.Anticipate potential system disruptions and taking action to solvethem before they impact users.Deliver Tier 1 network ticketing support to resolve all issues for userWorking across team to help with networking specific needs Monitoring a large farm of servers in multi-geographic locations.Supporting the IP network infrastructure.Responding to client questions via telephone calls, emails and correspondence. Traveling to local and national sites to complete networking projects.Connecting and repairing a client’s telephone and broadband servicesIdentified 500+ network vulnerabilities by manually and automatically testing infrastructure security, and implemented a Cisco 2100s with FTDDesigned and implemented a new switch platform by replacing comware-based HPE equipment with Cisco (Cat to strengthen both the 802.1x-based NAC and security protocolsManaged the design, installation, and management of organization-wide local area network, wide area network, network segment, and internet systemOptimize network performance and reliability by maintaining hardware and Software, analyzing technical issues, and ensuring availability to systemApplied routing changes including BGP, OSPF, RIP, PIM, and EIGRP, which improved network/system performance by 40%Designed, configured, and installed all Data Center Network Devices to support users, including ran cables, ports, routers, switches, Load Balances, and VPNS