James McQuade
Director of Hospitality at Puttshack
Based in Louisville, United States
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Seniority
Director
Department
General Business & Management
Location
Louisville
Industry
Hospitality
Company size
648
Contact information
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j•••••••@puttshack.com
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Background
About James McQuade
I am a Hospitality Director at Puttshack, where I focus on the food and beverage operations and guest experience for the innovative mini-golf concept that combines technology, fun, and socialization. With over 20 years of experience in the food and beverage/entertainment industry, I have a passion for creating memorable and enjoyable experiences for our guests, while ensuring operational excellence and profitability for our business. My core competencies include managing multiple outlets, catering and special events, revenue and cost control, staff development and retention, safety and sanitation, and quality assurance. As a certified Sommelier Level 1 from Walt Disney World, I also have a keen knowledge and appreciation of wine and food pairing, which I apply to enhance our menu offerings and guest satisfaction. My mission is to leverage my skills and expertise to grow Puttshack's brand and presence in the US and UK markets, and to deliver the best mini-golf hospitality in the industry.
Decision-makers
Other people at Puttshack
- KSManager
Kenzie Shoop
Hospitality Manager · Customer/Client Service
- JHStaff
James Harmon
Game Technician · Operations
- CBOther
Cole Baxter
Bar Hospitality Manager · Other
- SJOther
Sam Jones
Director of Game Design & Innovation · Other
- TFManager
Tom Fraser
Venue Support and Communications Manager · General Business & Management
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