James Ng

Background

About James Ng

I am a Senior Test Analyst with 15+ years’ experience in the financial services sector, specialising in superannuation, wealth management, and investment platforms. My career has been built around delivering complex system migrations, large-scale regulatory change programs, and user acceptance testing (UAT) that safeguard compliance and ensure seamless customer outcomes.I thrive on leading risk-based test strategies, embedding QA into Agile and CI/CD environments, and mentoring testers to lift overall capability. Over the years, I have been trusted to deliver multi-million-dollar projects with zero critical production defects, while consistently improving efficiency, coverage, and stakeholder confidence.Key achievements include:Leading UAT for system migrations covering $100B+ in funds under management with no major post-implementation issues.Reducing regression cycles by 30% through CI/CD test integration.Improving test coverage and reducing defect leakage into UAT by 25% with enhanced API testing practices.Building and mentoring high-performing UAT teams across Melbourne and Sydney.With expertise in SuperStream, MySuper, contribution caps, and other superannuation regulatory changes, I bring both technical depth (SQL, API testing, test tools) and leadership strength (stakeholder engagement, test governance, risk management).I’m passionate about ensuring software quality in environments where precision and compliance matter most and I enjoy partnering with business leaders, BAs, and developers to make that happen.