James Olender

Background

About James Olender

Strong Information Technology background includes valuable combination of academic achievement and practical experience supporting Windows, servers, networks, software, hardware and peripherals - Excellent verbal and written communication skills toward Government officials, medical professionals, technical, and non-technical audiences - Proficient in Microsoft Visio and Excel for creating and maintain of network documents - Highly regarded by customers/users for focused, clear communication skills, and ability to effectively collaborate, assess needs, and deliver creative appropriate solutions - Superior organizational, project and time management skills - Proven ability to take a given task and work independently and as part of a team to bring the task to completion - Excellent with the installation, termination and labeling of copper network cable - Knowledge of small to medium LAN/WAN network topologies and deployment methodologies - Strong knowledge of ITIL Foundation IT Service Management guidelines and practices