James Patterson

Background

About James Patterson

Highlights of my career include- Managed up to 20 employees. A few of the employees were at the Supervisory position. Provided vended services support at major accounts in the Public, Commercial, Healthcare and Financial sectors which included General Electric, UBS, Gartner, Affinion Group, Stamford Hospital and a few large school systems and town municipals- Developed strong operations background; roles included revitalizing under achieving operations. Utilized organization, problem solving and analytical skills to improve productivity- Facilitated numerous Value Assurance Processes at customer locations ensuring customer expectations and customer requirements are being met- Demonstrated outstanding interpersonal and communication skills in building strong business relationships. Enhanced building appearance whim improved employee morale and customer perception- Successfully built strong work teams through creative motivation and recognition programs- Maintained numerous accounts with revenues totaling over 4.6 million dollars of annual billing while keeping a very healthy overall gross margin and meeting the targeted corporate material spend set by Xerox- Experience in Technical, Professional and Managed Services- Lean Six Sigma Yellow belt. Green Belt candidate