James Ragan

Background

About James Ragan

Business process and software strategist with 20 years experience working on software solutions for the building and construction industry. Deakin MBA with HD average specialising in Project Management / Agile methodologies. Business Process OptimizationGroup focus on the optimization and re-engineering of all business processes and controls across Sales, Administration, Construction and Finance. Engage with key stakeholders (Department GMs) to ensure that all staff have a clear understanding of how to perform their role effectively. Assurance Controls & GovernanceDevelop a governance framework to ensure that key audit and assurance controls are effectively embedded, reviewed and audited on a regular basis. Engage with stakeholders (Control owners, Process owners) on a regular basis to review changes. Support BGC Group Assurance in their internal reviews (Quote to Cash, Procure to Pay, etc). Systems and Analytics Group focus on development and improvement of existing ERP platform including delivery of new software solutions. Emphasis on ensuring Group is supported by BGC IT with the necessary skills and resources (APEX, PHP, Analytics, ExcelOne, PowerBI, KNIME, Quickbase). TrainingDevelop internal training program and training documentation to support training efforts and onboarding. Develop platform for securely hosting training documentation (SharePoint) and assign SMEs / Process Owners to maintain site. Regularly review training program and make recommendations for annual budget. Work with AIM to develop external training program across core subject areas. Deakin MBA MBA specialising in Project Management with emphasis on software development projects. Skilled in IT Portfolio theory, Agile, PMBok and strategy capstone. Excelled in finance, economics, BPM and leadership units. HD average.