James Reddy
Director, Customer Care Operations at Shutterstock
Based in Dublin, Ireland
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Seniority
Director
Department
Customer/Client Service
Location
Dublin
Industry
Software Development
Company size
1.8K
Contact information
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j•••••••@shutterstock.com
Phone
5 credits+353 ••• •••• ••••
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Background
About James Reddy
Customer Contact Centre Operations Director, with over fifteen-years in customer and support & success operations. SaaS, corporate and BPO experience. Dedicated to developing the best customer and employee experiences. Enhancing team performance and maximising results through strategy, collaboration and advancing technology. Being curious and creative about support helps you, me and everyone else, we're all customers somewhere! • Enthusiastic, with focus on communication, development and self-care. • Detail-oriented thinker, influencer with keen negotiating skills. • A problem solver, analytical, curious, strategic with data-driven decision making.
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