James Roberts
Senior Technical Account Manager at Preseem By Aterlo Networks
Based in Westville, Canada
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Seniority
Manager
Department
Information Technology
Location
Westville
Industry
Software Development
Company size
32
Contact information
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j•••••••@preseem.com
Phone
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Background
About James Roberts
As the Senior Technical Account Manager at Aterlo Networks, my focus is on nurturing technical relationships with strategic WISP customers and advocating for product enhancements. Our team's collaborative efforts alongside product, service, and engineering teams have been pivotal in driving customer success and product adoption. With over 5 years at Aterlo Networks, my hands-on approach in managing a team of networking professionals has led to significant improvements in service quality. By implementing strategic process changes and championing customer-centric enhancements, we've ensured the effective delivery of Aterlo's Preseem product value proposition, reinforcing customer loyalty and operational excellence.
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