James Rockwell

Background

About James Rockwell

Turning Relationships into Results I'm a Customer Relationship and Account Manager with over 15 years of experience in sales, account management, and territory development, delivering tailored solutions that drive customer satisfaction and business growth. My career-spanning roles at Comcast Business for B2B, Comcast Cable (Xfinity) for B2C and beyond - has taught me the power of listening to customer needs, building strategic partnerships, and exceeding expectations. What I Bring to the Table • Sales Expertise: l have met and surpassed sales quotas, growing customer bases through cold calling, solution selling, and referrals while recovering lost accounts to boost revenue. • Customer Retention: I excel at creating positive customer experiences, resolving issues, and cross-selling to enhance loyalty - keeping customers happy and engaged. • Territory Growth: From Harrisburg to the Maryland line, l've managed high-activity territories, forging local partnerships and expanding market presence with detailed business plans. • Technical & Marketing Savvy: Proficient in Salesforce, Microsoft Teams, Salesloft, and Linkedin Sales Navigator. I thrive on solving problems and turning challenges into opportunities. Whether it's upselling a service, training a client, or developing innovative solutions, I'm passionate about driving success for both customers and companies. Let's connect - l'd love to bring my skills to your team!