James Saunders

Background

About James Saunders

Highly qualified Information Technology professional with an extensive background in IT management, systems administration and analysis, project management and marketing with over 18 years of experience in corporate IT environments- Over 10 years of experience implementing, integrating, customizing and supporting systems including Salesforce, MS Dynamics CRM & real estate / property management / CPG applications-Over 3 years of experience implementing, integrating & supporting a complex TPM application- Proven abilities in organizing management workflow and utilizing a proactive approach to problem solving- Works closely and effectively with all levels of management to satisfy project/productivity requirements- Proven ability to implement highly available, fault-tolerant, mobile-ready, customized systems to meet business requirements- 12+ years of experience managing implementation projects, including providing training and ongoing support- Effective interpersonal, oral and written communication skills. CHANGE MANAGEMENT - Provides clear and detailed technical communication and documentation, including all affected Business & IT groups in the decision process - Schedules system releases and co-ordinates technical changes in a complex environment, adhering to Change Management processes - Co-ordinates system changes with other IT groups to ensure stability and compatibility - Clearly communicates all system enhancements to affected Business users TECHNICAL APTITUDE - Advanced comprehension of complex technical systems & architecture - Proven ability to manage the implementation of technical solutions to address business problems - Proactively maintains current state and future roadmap documentation - Areas of expertise / delivery have included- Application Management, CRM Systems & Integrations, Mobility Solutioning, SQL database fine-tuning Business -area Specialties- CPG - Alcohol / Real Estate / Property & Asset Management / Finance