James Stapleton

Background

About James Stapleton

Proven and experienced Senior Sales/Solution Strategist with an extensive background in speech recognition, workflow management and Speech AI technologies. Experienced in providing customer strategy, sales leadership and executing large-scale, enterprise healthcare implementations. Expertise in developing and executing sales strategies to drive revenue growth and market expansion. Building strong customer relationships, ensuring high levels of satisfaction and retention, and leading teams to achieve ambitious targets. As Director of Customer Strategy I provide direction for the account management, new business, customer success, project and service teams, focusing on the medical market and in particular the NHS in the UK and the HSE in Ireland. We develop and expand new business opportunities within established and prospective customers by engaging with our current customer base and understanding how our solutions have benefited the NHS/HSE and how they could benefit other organisations within the NHS/HSE. Working closely with our customers and also potential new customers we review the challenges they face and how our solutions can assist and help them achieve the goals they set. This also includes our partnership programme and our bid/tender response process, in order to improve the solutions we can provide the NHS/HSE. G2 Speech is the provider of industry leading digital dictation, speech recognition and workflow management solutions. First choice for more than healthcare professionals with over 600 successfully installed medical projects including at least 100 integrations with other clinical information systems. G2 Speech has provided speech technologies across Europe for almost 30 years. We operate out of offices in London, Cork, Best and Leuven. At G2 Speech, we believe that dedicated and friendly staff make a real difference in customer service and solution delivery. We are committed to ensuring better patient and client care by increasing productivity and creating efficiencies through technology. Working closely with our customers we have achieved 24-hour turnaround times, huge productivity gains and millions in cost savings.