James Summers

Background

About James Summers

James Summers Augusta, GA 30907 jamessummers1988@gmail.com Goal-oriented, interpersonal skills, relationship building, teamwork, driven, adaptable, creative, attention to detail. Authorized to work in the US for any employer Work Experience Operations Assistant Explorer Ventures Ltd- Casper, WY January 2023 to Present (Remote)*Application packages for work permits to operate vessel located in Turks & Caicos Islands.*Applying for Vanuatu Maritime crew endorsements on all operating vessels in Caribbean.*Organize detailed manifests for weekly expeditions.*Communicate special dietary requests & allergies for applicable guests.*Data formatting and cleaning.*Software Experience: Microsoft Word, Excel, Teams, Outlook, Box, OneNote, SharePoint, 8X8, Customer Relations Specialist Aggressor Adventures LLC - Augusta, GA December 2015 to January 2023 *Customer service including inbound/outbound calls.*Collecting invoice balances on individual and groups contracts.*Verify and approve/deny boarding applications submitted.*Organize special requests for guests and contractors. Contractor - Call Center Electrolux Major Appliances - Augusta, GA October 2014 to December 2015 *Writing extended coverage contacts.*Creating new accounts; data entry.*Top contractor in sales department.* Highest customer relations. Store Manager The 19th Hole at Hawk's Point Golf Club (Business Closed)- Vidalia, GA April 2014 to July 2014 *Server/Bartender *Scheduling Shifts for Employees *Inventory Management *Event Coordinating *Server/Waiter S&S Entertainment - Vidalia, GA March 2013 to March 2014 *Server/Waiter Store Manager TCC Verizon Authorized Retailer - Metter, GA October 2011 to November 2012 Cellular Sale / Store Manager *Inventory Management *Employee Shift Scheduling *Customer service - Tech Support Internship TCC Verizon Authorized Retailer May 2012 to August 2012 Marketing Management Associate Degree - Internship *Utilized Marketing Mix and The 4 P's (Product, Place, Price, and Promotion).*Wireless Sales Associate TCC Verizon Authorized Retailer - Vidalia, GA April 2010 to October 2011 Cellular Sales Associate *Customer Service *Tech Support Education Associate's degree in Marketing Management (Entrepreneurship) Southeastern Technical College - Vidalia, GA Skills *Operations & Travel (9 years)*Technical & Maintenance Support (12 years)*Salesforce (11 years)*Call center (8 years)