James Thomure

Background

About James Thomure

BUSINESS PROFESSIONAL with expanding transferable experience in compliance, auditing, customer service and insurance. Results oriented, hands on professional with a strong work ethic and communication skills. Experienced at handling many lines of insurance, as well as maintaining multiple state compliances through auditing. Also experienced at mentoring and developing new employees. Serve as the go-to person for handling any customer service issues that arise in the department. Maintain very strong technical and analytical skills in Microsoft Excel, PowerPoint, Word, and Adobe. Areas of Expertise: Account Management – oversee client needs and concerns to all aspects of their account as well as questions in regards to their contract Project Management - coordinate projects, meet with all interested parties, and assist in implementation of the projects among staff Vendor Relations – actively manage interactions with vendors ensuring mutual satisfaction with processes and win-win solutions to challenges Process Efficiency – standardize processes, employing paperless forms and Web technology to reduce errors and delays significantly Contract Management – comply to the contract standards that are in place and ensure they are followed through the term of the contract Risk Management – assess any potential unknown risks that may be present and advise the appropriate departments of those risks