Verified recordRetail

James Thorne

Customer Care Manager at Maiden Home

Based in Brooklyn, United States

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Seniority

Manager

Department

Customer/Client Service

Location

Brooklyn

Industry

Retail

Company size

83

Contact information

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Email

1 credit

j•••••••@maidenhome.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About James Thorne

I'm a customer service and experience expert with over a decade of experience in many customer-facing roles. Provides high-pressure (literally!) customer service in a stressful environment. Manages multicultural teams - from 110 nationalities. Exceptional oral and written communication skills, able to convey empathy despite cultural or language barriers. Multi-tasker - has provided medical care and tourist advice concurrently!

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