James Waltrip

Background

About James Waltrip

Apple Systems Engineer / JAMF Pro Engineer, Level IV Mac and iOS Support • Apple Certified Associate Mac Integration 10.13, 10.12, 10.11, 10.10, 10.9 and 10.6 • JAMF Pro (Previously called: Casper Suite) CCA and CMA • Apple Certified Associate Mac Management 10.10, 10.9 • Apple Certified Support Professional (ACSP) 10.8, 10.7, and 10.6 Apple Systems: • Apple macOS Systems Engineer / JAMF Pro Engineer • Apple DEP and VPP setup with JAMF Pro • macOS: 15 years supporting and configuring Apple macOS / OS X Systems. Current with High Sierra 10.13 and all previous Macintosh OS • iOS: 10 years supporting iOS devices: iPhone X and all previous models. iPads, iPods. iOS 11, Apple Configurator, Xcode for iOS device troubleshooting. • Setup, Configure, Administer and maintain Mac Servers: Xserve(s), Server App 5.2 • Integrate Mac’s into the Windows Active Directory environment via Mac Integration 10.12, 10.11, 10.10, 10.9 • Apple Hardware: Electronics background with extensive knowledge in hardware repair: iPhone, iPod, MacBook Air, MacBook, MacBook Pro, MacPro, iMac, Mac Servers. • Manage 400+ Mac Systems with JAMF Pro (Casper Suite). Manage 7 JAMF Software Servers running Windows Server 2012 R2. • Software: All Enterprise Apple related software, Microsoft Office, Cisco AnyConnect, Adobe Suite, Citrix and packaging of all apps. • Support via Remote System Administration using Apple Remote Desktop for all Mac Systems, JAMF Casper Remote, and other cross platform remote software.