Jamesestta Marshall
Customer Service Team Lead at Beyond Finance
Based in Houston, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Houston
Industry
Financial Services
Company size
1.7K
Contact information
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j•••••••@beyondfinance.com
Phone
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Background
About Jamesestta Marshall
Dynamic and result-oriented professional with a Bachelor of Arts in Communication and extensive experience in customer service, training, and team leadership. Demonstrated expertise in developing training programs, optimizing operational processes and fostering high-performance teams. Adept at managing key performance indicators (KPIs), delivering efficiency improvements. Proficient in Salesforce, Excel, and Google Suite, with a strong commitment to exceeding service standards and ensuring compliance.
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