Jamie Alex
Service Delivery Operations Team Lead at Accenture
Based in New York, United States
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Seniority
Manager
Department
Operations
Location
New York
Industry
Business Consulting and Services
Company size
656K
Contact information
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j•••••••@accenture.com
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Background
About Jamie Alex
Customer Service and Call Center Trainer and Quality Assurance Professional who has the ability to interact with individuals on all levels. A willing team player with extensive experience creating training documentation as well as updating existing training documentation as needed. Expertise in the areas of: STAFF SUPERVISION……DOCUMENTATION.QUALITY ASSURANCE.TRAINING & DEVELOPMENT……POLICIES & PROCEDURES……REPORTING Operational Support in the areas of: TRAVEL & EXPENSE……TRACKING & REPORTING….CONTINGENT WORKERS HIRING PROCESS…. TELECOMMUNICATIONS…. ORDER PROCESSING….VENDOR RELATIONS
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