Jamie Browning

Background

About Jamie Browning

I have been working as a Trusted Consultant since I left tertiary education. But education will never end. Working in the Airforce re-enforced Quality over Quantity. Working at Vodafone re-enforced Service over Sales. Working at Davanti re-enforced being a Trusted Advisor. Since then I have constantly lived and breathed being the Trusted Advisor within every project for every customer. The time is mid 2023, I am about to embark on the next major step in my career, and will be dedicating my working life to a new brand to bring all of that to the table. I am not going to stop consulting or advising, delivering on quality or service; I am going to keep doing what I have been doing. Will it be for your brand? Most people will agree that technology does not always work, some would say "Technology is the bane of their existence", and "In simpler times things actually worked." And there is definitely some truth in that. I have been at the sharp end of high-end tech delivery and yes there are always bugs. So I take a Quality over Quantity approach which results in more quantity. Those same people will also agree that general service around the world is not great, how quick does your phone call get answered, is the bot actually helping or listening, do you actually get first call resolution anymore. I believe in, and deliver on, Service over Sales, because with good service comes more sales. But in both of the above situations Quantity and Sales are the objective, but I believe the path to get there is a little counter-intuitive. And so in both of these paradigms I choose Quality and Service, and that is why the majority of my delivery is on time and underbudget with the least bugs.