Jamie Morritt

Background

About Jamie Morritt

I’m a SaaS Account Manager specialising in enterprise portfolios across regulated industries, managing £20M+ books of business with ACVs ranging from £250K–£2M. I’ve delivered consistent growth through multi-year renewals, expansions, and executive-level partnerships — driving 110%+ quota attainment while protecting retention in complex environments like pharma, finance, and events. What differentiates me is execution under pressure: resolving underperforming accounts, unblocking procurement standstills, and translating compliance or technical requirements into solutions that win buy-in. For example, I turned a disengaged global client into a multi-year expansion by aligning C-level stakeholders, legal, and product teams around a phased adoption plan. I operate with process discipline — leveraging MEDDICC and consultative growth plans — but keep the customer’s priorities at the centre. I’ve influenced product roadmaps by surfacing recurring client needs that shaped feature releases and reduced churn, and I run QBRs that drive accountability across internal and client teams. I thrive in SaaS organisations where account management is strategic, not transactional. My next step: continue growing enterprise relationships, mentor emerging AMs/CSMs, and help SaaS businesses scale revenue by being relentlessly customer focused.