Jamie Velez
Entertainment Assistant Manager (Character Captain) at Walt Disney World
Based in Orlando, United States
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Seniority
Manager
Department
Operations
Location
Orlando
Industry
Entertainment Providers
Company size
26K
Contact information
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j•••••••@parksjobs.disneycareers.com
Phone
5 credits+1 ••• •••• ••••
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Background
About Jamie Velez
Dynamic and results-driven Entertainment Assistant Manager (Character Captain) with over 6.5 years of experience at Walt Disney World, leading and supervising teams of up to 40 specialists across 17 unique locations. Proven ability to deliver exceptional guest experiences to 150+ multicultural and multilingual customers daily in high-pressure environments. Successfully collaborated with 3-5 assistant managers, resolving conflicts and achieving 55 awards for excellence. Versatile and cross-trained in four roles, with 2 years as an Assistant Manager, consistently ensuring seamless operations and maintaining high standards of service in one of the world’s most demanding entertainment settings.
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