Jamika M.

Background

About Jamika M.

Strategic and solutions-oriented HR Technology Professional with a proven track record of leading complex HRIS initiatives, streamlining recruiting operations, and driving measurable results in high-volume environments. Currently supporting over 1 million+ annual hires through the configuration and optimization of UPS’s U.S. hourly Applicant Tracking System (Fountain), I specialize in aligning HR systems with evolving business needs to deliver scalable, user-friendly solutions. I am passionate about transforming manual processes into automated, data-driven workflows. My work has resulted in $2M+ in cost savings, 30+ successful system enhancements, and global impact through the training of teams in the U.S, Puerto Rico, Chennai and Columbia. I lead with a product mindset—managing test cycles, defect calls, reporting strategies, and system documentation that supports both compliance and user adoption. Whether it’s improving background check workflows or optimizing candidate communication, I ensure HR technology delivers value at every touchpoint. Specialties: ATS & HRIS Configuration (Fountain, Workday, SAP) Global HR Tech Support & Training System Enhancements & QA Testing Data Reporting, Audits & Analytics Help Desk Case Management Process Optimization & Automation Stakeholder Collaboration & Vendor Management Recruiting Technology Strategy