Jan Aelbrecht
Information Technology Team Manager at Colruyt Group
Based in Bornem, Belgium
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Seniority
Manager
Department
Information Technology
Location
Bornem
Industry
Retail
Company size
11K
Contact information
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j•••••••@colruytgroup.com
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Background
About Jan Aelbrecht
As an experienced Application Manager / IT Team Manager and Service Delivery Manager at Colruyt Group, I specialize in overseeing the operability and lifecycle management of IT systems. My role involves ensuring that IT solutions are well-supported and optimized, working closely with ITSM processes such as change, knowledge, incident, and problem management. I am dedicated to delivering high-quality service offerings to our partners, ensuring optimal performance and cohesion of the entire ICT solution supporting our business services. My approach involves regular consultations with colleagues and suppliers to address questions, needs, and risks, and to propose optimizations. I also collaborate with a talented team based in India, ensuring seamless integration and support across our global operations. With a strong focus on service delivery performance, I monitor and report on our progress to keep stakeholders informed and drive continuous improvement. My hybrid work environment in Bornem, Flemish Region, Belgium, allows me to stay connected and responsive to the needs of our team and partners.
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