Jan Bernhard
Global Strategic Portfolio & Operations Manager Customer Support & Data at Schneider Electric
Based in Velbert, Germany
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Seniority
Other
Department
Other
Location
Velbert
Industry
Automation Machinery Manufacturing
Company size
87K
Contact information
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j•••••••@se.com
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Background
About Jan Bernhard
Strategic Leader in Digital Transformation, AI Portfolio Management, and Global Deployment* I am a results-driven professional with extensive experience in leading digital innovation and managing high-impact projects across global organizations. My expertise lies in orchestrating digital transformations, optimizing AI portfolios, and deploying advanced technologies to enhance operational efficiency and drive business success. As the AI Portfolio & Performance Excellence Manager at DCR, I spearhead the continuous assessment and strategic alignment of our AI initiatives. My role involves ensuring that investment resources are optimally prioritized to achieve strategic goals and delivering significant value from our global AI products. My leadership in maintaining a robust governance framework and fostering cross-functional collaboration has been pivotal to our success. In previous roles, I have managed the deployment of cutting-edge solutions across international teams. My experience as a Deployment Lead involved managing cross-border teams to deploy IT capabilities to over 40 customer care centers, impacting more than agents. At Schneider Electric, I designed and executed the "Digital Roadmap" for the DACH/Europe region, implementing 14 Fit4Future pilots and leading the Digital Distribution Self-Service Program. This involved transitioning manual processes into digital solutions, enhancing self-service capabilities, and integrating advanced tools for improved efficiency. Passionate about leveraging technology to solve complex business challenges, I am committed to driving innovation and delivering transformative results. My focus is on leading high-impact projects, optimizing digital capabilities, and ensuring seamless deployment of advanced technologies to achieve strategic objectives.
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