Jan Deschamps

Background

About Jan Deschamps

SUMMARY OF SKILLS Experienced Billing Analyst / Collection Specialist with a proven track record in recovery of past due Account Receivable, Dispute and Conflict resolution. Ability to balance customer needs with company objectives. Demonstrated strengths include: Strong analytical, problem solving and customer service skills Exceptional planning and communication skills Ability to coordinate and facilitate conferences and client meetings Extensive knowledge and experience with account reconciliations, revenue forecast, executive summaries, credit analysis and Collections Expertise includes Oracle E-Business Suite Major Account Management Negotiation and Consensus Building Teamwork Customer Service Business Math and Accounting Strong Organizational Skills Leadership skills Telecommunication Products Proficient in MS Outlook, Word and Excel Will be attending college for Business Administration in September 2010 Specialties: analysis, billing, billing systems, business writing, cash flow, credit, customer satisfaction, customer service, customer service training, finance, forecasting, functional, letters, listening, microsoft mail, mts, netscape enterprise server, payables, policy analysis, pricing, proposal writing, quality, sales,