Jan Shea

Background

About Jan Shea

I have been with Sterling United FCU for 9 yrs, and have been a Supervisor for 6 of those years. I handle everything from simple deposits to IRA's to disgruntled members. I am in charge of daily balancing operations, opening/closing accounts and IRA's, IRA withdraws/contributions, our online bill-pay site, end of month reports, all around problem solving, Saturday scheduling and ordering supplies for all 5 offices. All front line tellers share the responsibility of answering phone calls. I also have experience with the debit card program, STAR. I can reset pins, as well as unblock cards. I will soon start training as a loan processor. I am also in charge of supervising 5 Member Service Rep's. I am a very hard worker. I am one of the first ones to arrive in the mornings and one of the last to leave after closing. I love learning new things. In order to grow as a person, you must be willing to learn. My favorite thing about my position is the day to day interaction with our members.