Jan Steffensen
Team Lead at Semler Gruppen A S
Based in Ballerup, Denmark
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Seniority
Manager
Department
Operations
Location
Ballerup
Industry
Wholesale Import and Export
Company size
547
Contact information
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j•••••••@semler.dk
Phone
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Background
About Jan Steffensen
Skilled in areas of improving people performance through competence development and moving people towards a more sales and customer focused mindset, and through coaching people towards a self-release of the human potential. In training field I have developed and implemented several automotive training programs – among these are: Sales consultant training, manager training (sales & after sales), and retailer development program. A main focus for all these programs have been – changing for a more customer focused mindset. In marketing area I have worked with all disciplines in my career - and in both BtC & BtB. I'm specialized in CRM and customer strategies, with more than 10 years of experience in Customer Experience Management and Customer Service operations. Experience with market/customer intelligence – data driven approach focusing on driving data and analytical results towards concrete business improvement initiatives.
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