Jane Schultz

Background

About Jane Schultz

Multi-skilled Customer Service Professional with accomplishments meeting the dynamic challenges of demanding corporate and individual customers. Excels at managing: the detail of complex specifications, processes and projects; finding “win-win” solutions with angry or difficult customers; and quickly learning and mastering new computer systems and applications. Strong mechanical skills/aptitude for supporting engineered products and technical subjects. Builds customer loyalty and team respect by friendly, positive and engaged communications and personal priorities on productivity, accountability, professionalism, timeliness and quality. Technical Skills: Microsoft Office Suite; Epicor/ERP and CRM modules; Q2O; Quotable; office quality concepts; data entry and databases; accounting principles and financial reports; regulatory compliance; account/customer relationship management; office and business operations support; project management; and team building.