Janet Serrano

Background

About Janet Serrano

Extensive and diverse experience with proven track record of providing exceptional service in fast-paced and diverse environments, including customer service, finance, administrative, and executive support in corporate retail, software, financial and insurance industries. Adaptable team player with excellent planning, organizational, prioritization, project management, and problem-solving skills with a reputation for being efficient and detail-oriented. Proficient in Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, OneNote, Teams, OneDrive, SharePoint, and Visio. Experience with Workday, Coupa, and Concur systems. Skills include: Communication Interpersonal Skills Open Mindedness Teamwork Networking Process Improvement Adaptability Trustworthiness Confidentiality Dependability Bilingual: English and Spanish Remote Work Some key accomplishments: Executive Support Excellence: Provided high-level support to executives and leadership, managing complex calendars, scheduling appointments with multiple time zones for internal and external meetings, and arranging travel with precision and professionalism. Meeting Management Success: Planned and coordinated corporate office meetings with customer and external guests, ensuring smooth logistics and positive attendee experience. Effective Problem Solving: Developed a critical spreadsheet resolving a complex coding issue resulting in implementation and utilization by the executive team.