Janice Jackson

Background

About Janice Jackson

With over 15 years of experience in the B2C and B2B industries, I bring a wealth of knowledge and expertise to my current role as a front-line manager in Connections. In this capacity, I lead a dedicated team to drive customer engagement and satisfaction, ensuring that we deliver exceptional experiences that exceed expectations. Beyond my managerial responsibilities, I am deeply committed to fostering leadership development and growth. I actively support individual contributors (ICs) looking to transition into leadership roles, providing mentorship, guidance, and resources to help them succeed in their career aspirations.In addition to my professional endeavors, I am passionate about driving advancement opportunities for the Black community. As the co-chair of my company's Black Employee Resource Group, I advocate for diversity, equity, and inclusion, championing initiatives that promote empowerment, recognition, and support for Black employees.My professional journey is defined by a dedication to excellence, a commitment to mentorship and development, and a relentless drive to create positive change in the workplace and beyond. I am excited to connect with like-minded individuals who share a passion for leadership, diversity, and unlocking the full potential of all individuals.