Janine Moore

Background

About Janine Moore

I am an efficient, confident and well-spoken office manager and administrator with experience in the retail, luxury goods and events arenas. My credentials include a Bachelor of Fine Arts honours degree together with over 10 years of experience in the day-to-day management of the office environment with a focus on customer service, productivity, marketing, buying, and merchandising. I am organised, disciplined, and focused with strong communication skills, and enjoy seeking out creative solutions to effectively resolve problems. I am comfortable working in fast-paced environments, welcoming challenges and completing tasks within timelines. I am proficient in planning and organisation, and consider myself a dedicated, accurate and detail orientated individual, who strives to deliver more than expected. Adaptable to remote working situations with an array of transferrable skills, I excel at building strong working relationships and am committed to being a confident and respected member of my work team. CORE COMPETENCIES • Office Management. Utilises high degree of initiative, flexibility and mature judgement to create, organise and maintain office systems and procedures resulting in highly efficient, customer centric working teams. • Administration. Conducts administrative tasks quickly, efficiently and accurately ensuring work is completed at pace, within set timelines. • Customer Service. Provides an excellent, friendly and professional level of customer service, with a focus on resolving queries at first point of call. • Financial Administration. Comfortable working within the invoicing, purchase order and payments environments, will skills in reconciliations and preparation of month-end financials. • GDPR. Understands and upholds GDPR guidelines for the collection and processing of personal information from individuals. • Thrives under pressure. Thrives in a fast-paced environment, enjoying collaborative team work in addition to possessing the ability to self-start and work without supervision. • Diversity and Inclusiveness. Keenly values diversity within organisations and the advancement of inclusiveness through learning solutions. • Dynamic Communicator. Confidently liaises with management, co-workers and customers. Skilled in written, verbal and electronic communication. • Systems Utilisation and Technology Skills. Proficient use of Microsoft Word, Excel, PowerPoint, and Outlook. Adapts quickly to in-house programme