Jannie Friedlander

Background

About Jannie Friedlander

It Support Engineer The job purpose as an Engineer is to install, change and repair IT infrastructure professionally. Simultaneously, you ensure that Hemmersbach delivers a high level of customer satisfaction. You also make sure you adhere to Hemmersbach’s standards in the corresponding field of service or customer account. Eventually, you segment the company’s annual goals into realizable tasks, which are incorporated into the daily routine. The local assignments may differ and overlap as follows: The Onsite Engineer operates at the customer site ensuring that the delivery of services is in accordance with the SLAs and project requirements. In addition, he or she makes certain that over delivery is avoided and tickets are logged into the system properly. The Mobile Engineer provides flexible, customer-oriented and professional service to Hemmersbach’s customers and their end clients in the field. He or she ensures that the delivery of services is in accordance with SLAs and project requirements as well. The Offsite Engineer solves hardware and software issues at a repair center while establishing high quantity and quality repairs. He or she guarantees that the delivery of services is in accordance with SLAs and project requirements.