Jansen Pedrosa
Service Desk Team Lead at Zendesk
Based in Manila, Philippines
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Seniority
Manager
Department
Information Technology
Location
Manila
Industry
Software Development
Company size
7.6K
Contact information
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j•••••••@zdsk.co
Phone
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Background
About Jansen Pedrosa
I have been in the Helpdesk and Technical Support team for more than a decade with extensive knowledge in Workstation technology (hardware and software), Network and Internet connection, Leadership and People Development. My skills in Customer Service and Technical support, IT Service Management and Team Performance Management, allowed me to create multiple initiatives to support the companies I have been with towards their overall goals and vision. I have an innate affinity towards trends in technology and being a people-person paved way for opportunities where I am able to contribute and share my knowledge and experience with the team.
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