Jarod Olsen

Background

About Jarod Olsen

I’m an operations leader with deep experience in complex, asset‑intensive environments. Currently leading a Rollingstock Defect team at Aurizon, I focus on reliability, recovery management, and continuous improvement—keeping critical networks safe, efficient, and customer‑focused.Across 23 years in transport and logistics, I’ve managed 24/7 operations, coached high‑performing teams, and delivered disruption response strategies that protect service integrity. My approach combines Zero Harm principles with practical problem solving to optimize workflows, align stakeholders, and drive performance across the supply chain.My style is calm under pressure and practical in execution. I align people, process, and performance so services run in full and on time, even when disruptions hit. I partner across operations, maintenance, engineering, and customer interfaces to protect throughput, while strengthening team capability and decision quality.What I’m known forReliability & recovery leadership that restores services quickly without compromising safety.Structured communication in the deployment centre and across stakeholders—clear agendas, disciplined decisions, timely updates.Turning lessons learned into improvements that stick—standards, workflows, and behaviours embedded via coaching and change leadership.Data‑driven decision making—building datasets to reveal defect trends, recovery performance, and improvement opportunities.AI‑enabled analysis—using AI tools with my team to accelerate investigations, surface patterns, and translate information into actionable insights.If you’re advancing operational resilience, recovery strategies, or reliability improvements in heavy industry—rail, logistics, or integrated pit‑to‑port supply chains—I’m always keen to share ideas and collaborate.