Jarrod Travers

Background

About Jarrod Travers

I’m a resourceful and collaborative product and operations leader, experienced in delivering strategic goals, revenue growth, and operational excellence in fast-paced environments and competitive markets. With a proven track record of driving product success, I champion strong mentorship, continuous improvement and autonomy, mapped to strategic planning and clear performance metrics (KPIs, SLAs) to deliver outstanding outcomes for people, products and commercial growth. Through the product programmes I've led, I've demonstrated strong stakeholder management and resilience to persuade and motivate people at all levels, ensuring projects reach completion. I excel at navigating ambiguity, using critical thinking to translate technical and complex solutions and provide clear, concise communications to cross functional teams to drive strategy, performance and successful delivery. In the product and operations space, I drive contract lifecycle management from negotiation to ongoing performance management and renewals, underpinning key activities for both new business and existing services. Committed to fostering growth that benefits both the organisation and its customers, I actively support team and departmental development, sharing best practice, refining policy and delivering operational support to achieve impactful results. Accomplishments include:# Consistently planned and delivered technology and transformative solutions to realise revenue generation, business development and strategic growth.# Effective management of procurement, building relationships with hundreds of partners to successfully deliver and scale hardware, engineering, SaaS, XaaS and managed service solutions for B2B and B2C operations.# Launched and then scaled multiple physical and digital products and services for B2B. Owned product development and lifecycle, regulatory compliance, end-to-end operations, business readiness and ongoing customer support.# Delivered L&D solutions and continually simplified operations, making life easier for colleagues and customers alike.# Demonstrable examples of cost control and operational efficiencies to achieve continuous improvement. The central focus to all my work and achievements rests on a simple question:"how do I make the customer experience better?" Beyond work I am a Co-Opted Governor of South Farnborough Junior School, using my professional skills and experience to help support the staff, improve the health and safety of the school and maintain the high-standards of teaching provided to the children.