Jasen Fredrickson
Field Support Analyst at Tourmaline Oil Corp
Based in Hinton, Canada
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Seniority
Staff
Department
Operations
Location
Hinton
Industry
Oil and Gas
Company size
711
Contact information
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j•••••••@tourmalineoil.com
Phone
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Background
About Jasen Fredrickson
Over 24 years experience in Desktop Support, Help Desk Support, Network Administration Support, Executive Service, and SCADA projects Focus on incident management providing “white glove” service for all clients. Repertoire of software, hardware, networking, video conferencing and conference room technology, iOS, and Blackberry devices (even Palm Pilot back in the day) and use of various call logging systems including Remedy/ITSM, and Service Now, along with multiple remote technologies such as Citrix/XenApp, Remote Desktop, and Remote Assistance. Supported multiple systems and environments from Windows 3.0/3.1 through to current Windows 10, using all versions of MS Office to the current Office 365. Touched every aspect of Oil and Gas business; Upstream, Midstream, Downstream, Human Resources, Finance, Health Services, and Corporate. Clients know my level of expertise and request me by name. I support the clients who use the technology, not just the technology.
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