Jasmin Kumar Sahu

Background

About Jasmin Kumar Sahu

Resume Personal Information Full Name: Jasmin Kumar Sahu Contact Number: Email: jasminsahu87@gmail.com Sex: Male Nationality: Indian Marital Status: Single Phone: Mobile: Career Objective Looking for a suitable position in an organization where I can utilize my knowledge and skills to contribute to the fulfillment of organizational goals and excel in my field with satisfaction. Work Experience FIS GLOBAL BUSINESS SOLUTION INDIA PVT LTD Designation: Sr. Team Coach Production Tenure: January 2015 - Present Responsibilities: • Client Support Specialist for Email and Chat. • Working for tele-comm domain in Vodafone U.K client. • Analyzing customer issues and providing solutions to ensure customer satisfaction. • Providing customer support to international clients through chat and email. • Comprehending customer queries and resolving them effectively. • Assisting customers with billing inquiries. TATA Consultancy Services Limited Designation: Process Associate Tenure: August 2010 - May 2013 Responsibilities: • Working in ERU Domain. • Handling meter installation, removal, and tariff change. •, Bhubaneswar Strengths • Self-confidence and positive approach • Fast learner and hard worker • Innovative thinking • Self-motivated; able to work independently and in a team • Good communication skills • Decision-making ability; capable of working independently Languages • English (Fluent) • Hindi (Fluent) • Oriya (Native) • Bengali (Conversational) Extra-Curricular Activities & Hobbies • B' Certificate holder in NCC • Best Actor award in Govt. Autonomous College, Bhawanipatna