Jasmin M.

Background

About Jasmin M.

I’m a results-oriented professional with over five years of proven experience in client success, account management, business development, and digital strategy specialising in the SaaS space and supporting clients across the tech, media, health & safety, ESG, and fitness industries. Throughout my career, I’ve partnered with a diverse range of B2B and B2C clients to implement scalable SaaS solutions, optimise digital strategy, and drive long-term growth. I excel at building strong, trusted relationships, identifying opportunities for expansion, and delivering value through strategic insights and data-led decision making. Proficient in leading CRM systems such as Salesforce, HubSpot, and Zoho, I’ve consistently tracked and exceeded KPIs, including maintaining a 95% client retention rate through high-touch service and solution-focused delivery. My cross-industry background gives me a well-rounded perspective, allowing me to adapt quickly and bring innovative thinking to every project. I’m fluent in Spanish, which adds cultural depth and international reach to my client engagements. I’m passionate about helping businesses grow through meaningful, results-driven partnerships and I’m always striving to exceed expectations in every collaboration.