Jasmine Andrews
Knowledge Management Practice Manager at Cuscal Limited
Based in Australia
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Seniority
Manager
Department
General Business & Management
Location
Australia
Industry
Financial Services
Company size
746
Contact information
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j•••••••@cuscalpayments.com.au
Phone
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Background
About Jasmine Andrews
Senior Knowledge Management leader with wide range of skills and experience across: • Business analysis • Process mapping • Technical communication • Training design and development • Gathering, validating, managing requirements • Impact assessments • Website design and development • Preparing specifications, site maps, wireframes, layouts • Information and knowledge management • Information architecture for enterprise content strategy and websites including metadata and data taxonomies • Change management, user adoption and comms • Extensive experience working with stakeholders to elicit, analyse, communicate and validate requirements for develop and change strategy, business processes, policies, information and systems • Conducting interviews, contextual inquiry, and workshops with subject matter experts to capture and understand existing process and procedures and rules • Coaching and leading remote teams • Ux and Service Design (Cx/Ex)- SharePoint, Confluence, Power Automate
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