Verified recordSoftware Development

Jasmine Azad

Assistant Customer Success Manager at Adit

Based in Mumbai, India

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Seniority

Staff

Department

Customer/Client Service

Location

Mumbai

Industry

Software Development

Company size

369

Contact information

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Email

1 credit

j•••••••@adit.com

Phone

5 credits

+91 ••• •••• ••••

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Background

About Jasmine Azad

Major Skills Update: 1.Marketing Strategies Implementation 2.Technical Support Assistance 3. Stakeholder Management 3.CRM Optimization 4.Retention Strategies Generation 5.Event Management 6. US Healthcare Industry ( Dental & RCM) 7.Client Relationship Management 8. Learning Data analytics 9. Basic Power Bi knowledge ( can create a dashboard for sure) Results-driven Assistant Customer Success Manager with a versatile background in events, marketing, technical support, and healthcare industries, including SaaS and dental healthcare sectors. Proficient in leveraging SEO strategies to enhance client satisfaction and retention in the SaaS industry. Experienced in CRM optimization, event coordination, and implementing targeted marketing campaigns. Skilled in providing top-notch technical support and understanding the unique needs of healthcare clientele. Committed to delivering exceptional service and driving client success in competitive and evolving markets. An accomplished professional with over 5+ years of extensive experience spanning across US healthcare, Marketing, Events, and Administration. Known for being a dynamic and adaptable individual, proficient in navigating various environments and equipped with a broad spectrum of knowledge across multiple domains. A dedicated, forward-thinking individual with a strong mindset,committed to excelling in diverse and challenging scenarios." Currently working as a Assistant Customer Success Manager @adit. As a multifaceted professional, I've gained extensive experience across various domains within the US healthcare industry. Previously, as a Social Media Executive, I've leveraged digital platforms to enhance brand visibility and engagement, driving business growth through strategic online initiatives. In Business Development, I've successfully identified and cultivated new opportunities, forging partnerships to expand market reach and revenue streams. Additionally, my tenure in Technical Support has equipped me with the skills to provide tailored assistance to healthcare providers, ensuring seamless operations and client satisfaction. Moreover, my involvement in Marketing and Sales has honed my ability to effectively communicate value propositions and exceed customer expectations. Through a combination of these roles, I've demonstrated versatility, adaptability, and a strong commitment to driving organizational success in the dynamic healthcare landscape. Strong media and communication professional with a BMS Degree focused in Business & Marketing Management.

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