Jason Armstrong
Vendor Performance Manager at Shopify
Based in Canada
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Seniority
Manager
Department
Operations
Location
Canada
Industry
Software Development
Company size
27K
Contact information
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j•••••••@shopify.com
Phone
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Background
About Jason Armstrong
Ten plus years of successful management of BPO Contact Center handling voice/chat/email transactions for leading US Telecom Companies. Leader of 275+ work at home team composed of managers, supervisors, agents, workforce, QA and training. Responsible for client-vendor communication and execution. Driven leader with a record of delivering client, financial, and employee KPIs. Passionate about engaging employees by making meaningful lasting personal relationships of trust and support. Strategic thinker, well-versed in managing and leading teams that have achieved goals through coaching and development strategies.
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