Jason Dempsey

Background

About Jason Dempsey

Skills and Tools: • 20+ years of quality engineering experience - 16+ years in a leadership/management role• Software used: Jira expert, Confluence expert, GitLab, ALM, Test Rail expert, MSFT WHQL, Apple xCode, Python, javascript, HTML, CSS, Jenkins, Teamviewer.• Test Frameworks: Selenium IDE, Testproject, Katalon, JMeter, Cypress, K6, Postman/Newman.• Highly trained in Agile/Scrum development environments, Release Management, and Customer Success. • Mid-Size team management experience (5-15 engineers)• Technical Writing – SOP’s, QA Test Scripts, Issue Logging, How To Guides.• Highly experienced collaborating with worldwide engineering teams, ODMs, and external vendors.• 12+ years experience in 3rd level support - On site, over the phone, and remote support and troubleshootingI have always had a passion for the advancement of technology, but more importantly, how I can make the products I am working on better. Whether it be working as a QA tester, a technical lead, or a product engineer, I am consumed with how the product(s) I am working on, not only work the way I want, but also how I would want a customer to interact with them and enjoy their experience. With over 20 years of experience in the fields of HW and SW quality engineering, depot technical support, product engineering, and team supervision, I bring a wealth of quality knowledge to any environment. Products that I have worked on and improved include; Micro Center’s in home PC brand Power Spec, Symantec Internet Security, MSFT Office, HP All in Ones, HP Immersive Computing division, 3D Print, Digital Manufacturing, HP Fitstation, Inseego Mange SaaS product line, Inseego Vision fleet management. Like most in the field, I always welcome a challenge, even if starting from a zero knowledge base point. I believe that “no” or “I don’t know” is never an answer in the technology field. Each new challenge is fun and exciting, and I welcome new experiences and sharing my new-found knowledge with colleagues.