Jason Foong

Background

About Jason Foong

Fluent in many languages, with 14 years of experience in Sales Center, Call center, ranging from technical expertise in IT Infra, technical sales, coaching, mentoring and business development- Started off my working life as a part-time waiter in F&B working in Sushi King during my school days, where i learn how to engage with people, customers, co-workers, and handling people from all walks of life- Interned at Agilent Technologies after college, and gained industry experience working on small projects- Joined Dell EMC as a technical support specialist, moving up to L2 tech support advisor. Have experience dealing with customers seeking support, and also training the L1 specialist and assisting to run the team's operations i.e. roster, technical trainings- Transition from Support team to Sales team as Technical Sales Rep in Dell EMC. gaining experience in technical sales environment, engaging customers and partners to drive revenue and market share gain in various market regions.*I have interest in Japanese language, and have JLPT Level 1 certification. I have also done freelance translation for technical documents from Japanese to English.