Jason MacKay
Service Delivery Coordinator at Quorum Cyber
Based in Glenrothes, United Kingdom
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Seniority
Staff
Department
Customer/Client Service
Location
Glenrothes
Industry
Computer and Network Security
Company size
354
Contact information
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j•••••••@quorumcyber.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Jason MacKay
News incoming - When one door closes, another opens With two years in the cybersecurity sector, my expertise lies in delivering top-tier services and driving client success at Quorum Cyber. I bring a combination of certified forensic computer examination and a strong focus on customer satisfaction to the table. My mission is to ensure seamless service delivery, adapting processes to achieve the best outcomes for our clients, and aligning my efforts with the organisation's dedication to excellence and innovation. In my recent role, I've refined my abilities as a Service Delivery Coordinator by providing a responsive contact point for customers, coordinating with stakeholders, and troubleshooting delivery issues proactively. My previous experience as a SOC Analyst honed my skills in identifying and responding to cyber threats, monitoring security, and effectively communicating technical data. These roles have sharpened my problem-solving, leadership, and communication skills, directly contributing to maintaining high-quality service standards against SLA targets.
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