Jason MacMurray

Background

About Jason MacMurray

It took 20 years but I finally figured it out. In 2020, my family and I bought a sailboat sight unseen, moved to Puerto Rico (where it was located) and proceeded to learn everything it took to visit 15 Caribbean counties over the course of two years all while continuing our “normal” lives, ie full-time work and school. Yes, I spend most of my days on Zoom. Yes, I had reliable internet. It’s possible. I promise. Fortunately, I figured our my professional passion much quicker. I love to build startups. Figuring out how to build SaaS companies, sell the product and support customers when the answer is unclear is where I shine. I love spending time with customers and learning their needs. I love building process (I worked for a Process Management Software company!) and I love building high performing teams that love customers and execute on those processes. Customer Success has been the constant theme in my experience since day one, even though it wasn’t called that in those days. Along the way, I have run inbound sales teams, outbound sales teams, Product and even QA. I understand how SaaS companies work and I love to make an impact. Whether as the Captain of a boat or as a SaaS executive, your success is tied completely to the quality of your crew. Find people you can rely on, play to their strengths and give them responsibility. They will surprise you and the whole group will win.