Jason Olson
Manager of Training and Quality at Walden University
Based in Bel Air, United States
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Seniority
Manager
Department
Human Resources
Location
Bel Air
Industry
Higher Education
Company size
4.8K
Contact information
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j•••••••@waldenu.edu
Phone
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Background
About Jason Olson
I am a successful leader in Call Centers, Call Center Leadership, Customer Experience, Customer Service, Tele-Sales, Retail Sales, and Retail Operations, and Lean Six Sigma projects, working for a top 20 Fortune 500 company. I am realistic, encouraging, and enthusiastic leader. I energize and motivate teams while addressing immediate goals and crises. I am keenly observant of the moods and behavior of other people, and I connect with my team to provide them with what they need to succeed. Key factors to my leadership style and success include; acting swiftly in a crisis, building strong relationships, encouraging teamwork, and taking direct action. I am a fun-loving team member who brings a sense of humor to the process. I interact and engage with the team and keep an eye out for the needs of others, and offer assistance and support in a practical, down-to-earth way. My teamwork style includes the following; providing practical support, engaging socially, fostering meaningful connections, and inspiring a positive atmosphere. I have proven success in exceeding targets and driving exceptional results. I have initiated and closed projects that have grown revenues and reduced costs to the business. I build, develop, inspire, and motivate teams to greater success, all while remaining visible, available, and transparent. I believe in leading by example and leading with passion. I excel when working with teams that are also passionate about their work and when I am able to showcase my ability to inspire and motivate those teams. Key factors to my success include: Delivering results, not reasons we didn't achieve them Contributing on every team and wanting everyone to succeed Developing and inspiring others; accomplishing more than previously thought possible Leading with transparency, so teams are a part of the solution and don't feel left in the dark Being an available leader that listens, responds, builds morale, and changes culture to succeed
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