Jason Patton
Digital Learning Manager at American Residential Services
Based in Memphis, United States
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Seniority
Manager
Department
Education
Location
Memphis
Industry
Consumer Services
Company size
1.9K
Contact information
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j•••••••@ars.com
Phone
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Background
About Jason Patton
Experienced technical communications professional-skilled at transforming complex or technical information into clear, engaging, and accessible content based on the end-user’s ability, experience, or need. Some General Qualifications: • Exceptional verbal and written communication skills • Referenced experience delivering innovative, Technical & Instructional materials, using state-of-the-art design & authoring tools in an Agile environment • Accomplished designer adept at producing engaging and effective instructional materials aligned with organizational guidelines and objectives • Effective communicator comfortable delivering product presentations, facilitating demos, and presenting other project information to all levels of an organization • Creative, analytical person who thrives in a fast-paced environment, meets deadlines and collaborates effectively—with or without supervision Additional Experience:*Office, Design, eLearning & Authoring tools: • MS Office 365, MS Visio, Teams/SharePoint, MS Flow, MS PowerApps, MS Forms • Adobe Design Tools - Captivate, Photoshop, Illustrator, InDesign • Adobe RoboHelp 2020 • Articulate Storyline • TechSmith SnagIt & Camtasia • WebEx/Zoom *Development Methodologies • Software Development Life Cycle (SDLC) o Agile/Scrum o Scaled Agile Framework Enterprise (SAFe) o Waterfall o Lean • Enterprise Document Management o ISO 9001 • Document Development Life Cycle (DDLC)*Learning Management Systems & Database Experience • Totara • Moodle • AS/400 • TIBCO Spotfire (Reporting)
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